Annual 40% off Sale FAQ

When is your sale?
  • Friday November 5th to Sunday November 7th. 
What are your store hours for the sale?
  • Friday 10:00am to 5:00pm
  • Saturday 12:00am to 5:00pm
  • Sunday 12:00am to 5:00pm
How can I place an order?
  • You can order online 
  • You can call the store during our posted hours and we will take your order over the phone 905-837-8326
  • You can come into the store during our posted hours
How can I get my order?
  • You can pick up your order in the store
  • You can have your order shipped to you
If I come into the store two days before the sale or a week after the sale, can I still get the sale prices?
  • No, that's not how this sale works
Can I put items on hold and then purchase them at the sale?
  • No, that wouldn't be fair to the other customers now would it?
What products are on sale?
  • Almost everything IN-STOCK.  However, there are some exceptions this year - StringKing and East Coast Dyes product are not included
Can I get 40% off gift cards?
  • Ummm, no.  Gift cards are not included in the sale. But they are still a great idea to buy for Birthday gifts and stocking stuffers.
Are there any other offers or promotions?
  • FREE pair of StringKing crew socks with the purchase of a StringKing Head or Shaft
  • FREE stringing ($20 value) with the purchase of an ECD head and mesh kit
If a product is already on sale, do I get an additional 40% off?
  • You sure do!  
Are custom order products on sale?
  • No. You cannot order a custom item such as a Cascade helmet and get 40% off.  The sale applies to items that are in the store only
What happens if I place an order online and the product isn't in-stock?
  • Good question.  There may be a lag with in-store purchases and online sales.  If the item you purchased online becomes unavailable due to the lag or inaccurate inventory, we will provide you with a refund or give you a suitable substitute with your approval 
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